Privacy Policy of StellarSpeak Language Institute
At StellarSpeak Language Institute, located at Viale Principale, Rome, Lazio, 00159, Italy, we are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy describes how we collect, use, and process your personal information when you use our site to explore our English language courses and services.
1. Information We Collect
We may collect various types of information from and about users of our online platform, including:
- Personal Identification Information: This includes your name, email address, phone number, and any other contact details you provide when you register for a course, inquire about our services, or fill out a contact form.
- Demographic Information: Such as age, gender, country of residence, and educational background, which helps us tailor our course offerings and improve your learning experience.
- Technical Data: Includes your IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access our site.
- Usage Data: Information about how you use our site, products, and services, such as pages viewed, courses inquired about, and the duration of your visits.
- Communication Data: Records of your correspondence with us through email or inquiries made via our platform.
2. How We Collect Your Information
We use different methods to collect data from and about you, including:
- Direct Interactions: You may give us your identity, contact, and demographic data by filling in forms or corresponding with us by email, phone, or otherwise. This includes personal data you provide when you:
- Inquire about our courses or services;
- Register for a course;
- Subscribe to our newsletter;
- Participate in a survey;
- Provide us feedback.
- Automated Technologies or Interactions: As you interact with our online platform, we may automatically collect Technical Data and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide and manage our services, including English language courses, private tutoring, corporate training, and exam preparation.
- To process your registrations and manage your accounts.
- To communicate with you regarding your inquiries, registration, course updates, and promotional offers.
- To improve our online platform, products, and services, offering you a better user experience.
- To conduct analysis and research to understand our audience and enhance our offerings.
- To comply with legal obligations and protect our legitimate interests.
4. Legal Basis for Processing Personal Data (GDPR)
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you (e.g., providing language courses).
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests (e.g., improving our services).
- Where we need to comply with a legal or regulatory obligation.
- Where you have given explicit consent to the processing for one or more specific purposes.
5. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal identification information to outside parties without your consent, except as described below:
- Service Providers: We may share data with trusted third-party service providers who assist us in operating our online platform, conducting our business, or serving our users, as long as those parties agree to keep this information confidential and comply with data protection laws.
- Legal Requirements: We may disclose your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.
6. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
7. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data, and whether we can achieve those purposes through other means, and the applicable legal requirements.
8. Your Data Protection Rights (GDPR)
Under certain circumstances, you have rights under data protection laws in relation to your personal data. These include the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Withdraw consent at any time where we are relying on consent to process your personal data.
If you wish to exercise any of these rights, please contact us at info@stellarspeak.it or reach us at Viale Principale, Rome, Lazio, 00159, Italy.
9. Third-Party Links
Our online platform may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our online platform, we encourage you to read the privacy notice of every website you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. We advise you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By Email: info@stellarspeak.it
- By Phone: +393109414017
- By Mail: Viale Principale, Rome, Lazio, 00159, Italy